POPIA Compliance Notice
Last updated: January 2026
Psiber Insurance (“we”, “us”, or “our”) is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA) of South Africa.
This notice explains how we collect, use, store, and protect your personal information.
1. Responsible Party
The responsible party for the processing of personal information is:
Psiber Insurance – Financial Planners
Website: https://www.psiberinsurance.com/
Address: 9 The Straight, The Straight and Forest Road, Pineslopes, Johannesburg, 2194
Email: INFO@PSIBERINSURANCE.COM
Phone: +27 (0)11 367 8200
2. Personal Information We Collect
We may collect the following personal information:
- Name and surname (if provided)
- Email address
- Contact details
- Information submitted via contact forms or newsletter sign-ups
We only collect personal information that is necessary for legitimate business purposes.
3. Purpose for Processing Personal Information
Your personal information is collected and processed for the following purposes:
- Responding to enquiries and requests
- Providing information about our services
- Sending newsletters or communications where consent has been given
- Maintaining and improving our services and website
4. Lawful Processing
We process personal information in a lawful and reasonable manner, and only where:
- You have given consent
- It is necessary to perform a service you requested
- It is required by law
5. Disclosure of Personal Information
We do not sell or trade your personal information.
Your information may only be shared with third parties where required to operate our services or where legally required, and only under appropriate confidentiality and security measures.
6. Data Security
We take appropriate technical and organisational measures to protect personal information against loss, unauthorised access, misuse, or disclosure.
7. Retention of Information
We retain personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by law.
8. Your Rights Under POPIA
You have the right to:
- Request access to your personal information
- Request correction or deletion of your personal information
- Object to the processing of your personal information
- Withdraw consent at any time
Requests can be submitted using the contact details below.
9. Contact Details
If you have any questions, concerns, or requests regarding your personal information or this POPIA Notice, please contact us:
Email: INFO@PSIBERINSURANCE.COM
Phone: +27 (0)11 367 8200
Contact Page: https://www.psiberinsurance.com/#contact